Frequently Asked Questions

Everything you need to know about shopping with TGC Collectables

What is the typical shipping timeframe for my order?

We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.

Do you offer returns or exchanges on limited edition items?

Yes, we offer a 30-day return policy for most items. Products must be in original, unworn condition with all tags and packaging intact to qualify for a full refund or exchange.

How can I ensure I am purchasing an authentic product?

At TGC Collectables, authenticity is our priority. Every item is rigorously inspected by our team of experts and comes with a digital or physical certificate of authenticity.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for flexible interest-free installments.

Can I track my package after it ships?

Absolutely. Once your order is dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery in real-time.

Do you restock items that are marked as sold out?

Since we specialize in curated collectables, many items are limited runs and will not be restocked. We recommend signing up for our newsletter to receive alerts on new drops and restock events.